Closing the Literacy Gap in American Business

Closing the Literacy Gap in American Business

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The authors present their perspective on workplace literacy past, present, and future. They describe how 21st century technology produced America's qliteracy gap.q The book reviews strengths and weaknesses of current literacy programs. It discusses learning related to difficult employee literacy problems. Actual case studies describe Individualized Instructional Programs (IIP) for hourly workers, support staff, managers, and professionals. A game plan is formulated for how to establish company qWork Force Educationq policy and offer multi-level, cost-justified programs. Finally, international responses to workplace literacy are considered, along with the development of employee literacy into the next century.aquot;A well-researched book [that] . . . offers tested strategies and programs to improve worker skills in an increasingly complex labor market.


Title:Closing the Literacy Gap in American Business
Author: Edward E. Gordon, Judith A. Ponticell, Ronald R. Morgan
Publisher:Greenwood Publishing Group - 1991-01-01
ISBN-13:

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