Diversity Training

Diversity Training

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Diversity Training puts a different and powerful spin on the term diversity. This volume offers a fresh perspective designed to help you and your organization find common ground. Start now by learning to differentiate myth from fact, get management on board, and increase employee job satisfaction and reduce turnover by creating a positive working environment for everyone. In addition, the icon-driven format is easy to follow, and the included CD-ROM is an essential companion.We wish to acknowledge our friend Maxine Kamin, author of ASTDa#39;s Customer Service Training Manual, and the person who connected us to Mark in the first place. ... My mom is an amazing woman a€” her intelligence, persistence, and quest for learning inspire us all. I need to thank ... Cris Wildermuth Susan Gray December 2004 Chapter Introduction: How to Use This Book Effectively Whata#39;s in Preface.

Title:Diversity Training
Author: Cris Wildermuth, Susan D. Gray
Publisher:American Society for Training and Development - 2005-01

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